FairFund › Terms of Service

Terms of Service

Version draft-2026-08-25. What using FairFund means, and what it does not.

Draft — under legal review. This document states the platform's actual behaviour and intent, but it has not yet been settled by counsel. It will be versioned when it is; the version you accept is recorded, and a later version never rewrites what you accepted.

1. Who provides this platform

FairFund is provided by SnxwFairies Innovations Private Limited (CIN U62013MH2025PTC463031), a company incorporated in India. FairFund is a brand of that company. These terms are an agreement between you and that company.

2. What FairFund is — and is not

FairFund is a credit and trade-finance facilitation platform. It captures a business financing requirement together with the transaction and documents behind it, structures it, and connects it to financial partners — banks and NBFCs — who make their own decisions under their own policies.

FairFund is not a bank, an NBFC, a lender, a guarantor, an insurer, an investment adviser or a payment system, and holds no licence to be one. It never lends, never holds or moves money, never ranks or scores any participant, never guarantees that any financing will be offered or approved, and never decides financing. Any facility you obtain is a contract between you and the financial partner that offered it, on that partner’s terms.

2a. FairFund acts as a Lending Service Provider

RBI's Digital Lending Directions define a Lending Service Provider (LSP) as an agent carrying out customer acquisition, underwriting support, pricing support and servicing on behalf of a Regulated Entity — a bank, an NBFC, or another RBI-regulated lender. That is what FairFund is, and it is a narrower and better-defined description than "facilitation platform" on its own.

FairFund carries a bid only from an organisation that has itself attested, with a named signatory and a reference, that it is a Regulated Entity — the platform cannot verify a licence, and does not claim to. Before you accept any offer, you are shown a Key Fact Statement naming that Regulated Entity, the cost as it stated it, how repayment is recovered, your cooling-off right, and where a grievance goes — and accepting an offer is not possible until you confirm you have read it.

FairFund never disburses and never collects a repayment; both happen directly between you and the Regulated Entity. The outsourcing arrangement between FairFund and a Regulated Entity is contractual, follows RBI's outsourcing guidance, and does not transfer the Regulated Entity's obligations to FairFund.

3. Registration and verification are different things

Creating an account and confirming your email is platform onboarding. It is not KYC, KYB or any legally mandated verification. Where the platform records a verification, the record names what was verified, by whom, and against what source — and where a source is unavailable, the record says so rather than implying a check that did not happen.

4. Your responsibilities

You agree that what you submit — requirements, documents, transaction details — is genuine and yours to submit; that you act for an organisation only with its authority; and that you will not attempt to access records of organisations you do not act for. Every access to data on this platform is logged.

5. Fees

Under the current fee schedule, businesses and suppliers pay nothing to raise requirements, receive offers and use the execution trail. Financial partners pay a success fee on closed financings and a subscription. Fee changes are published before they apply; they are never retrospective.

6. Records and immutability

The platform keeps an append-only, hash-chained audit trail. Signed or accepted documents are never edited in place: a change is a new version, and what you accepted remains readable exactly as you accepted it.

7. Liability

FairFund provides the platform with reasonable skill and care, but it is not a party to any financing and makes no representation about any participant’s creditworthiness, performance or decisions. To the extent permitted by law, the provider’s liability is limited to the fees you have paid it (for businesses today, nil). Nothing in these terms excludes liability that cannot be excluded under Indian law.

8. Termination and disputes

You may close your account at any time; records required by law or by the append-only design are retained. These terms are governed by Indian law, and courts at the provider’s registered office have jurisdiction, subject to any mandatory consumer protections that apply to you.